1. Overview of Data Collection
APEX Hospitality operates private, secure software staging frameworks for client preview. We do not sell, rent, or trade user data. All collected information is exclusively used to secure client workspaces, authenticate credentials, and document system activity.
2. Strictly Necessary Cookies & Storage
To maintain security and verify the integrity of administrative and developer dashboard actions, the Platform writes the following essential cookies and local storage tokens. Since these are required for secure operation, they are set automatically:
| Identifier Key | Storage Type | Security & Compliance Purpose |
|---|---|---|
| AuthToken | Session Cookie | Stores encrypted Firebase tokens to authenticate user login states. |
| apex_device_signature | Persistent Cookie | Maintains a browser signature key (e.g. "Dev-Laptop") to identify your device on the security logs. |
| apex_cookies_accepted | LocalStorage | Remembers cookie setting confirmations to suppress compliance banners. |
3. System Activity Trails & Security Logs
Every administrative transaction (including feedback edits, project deployments, status updates, logins, and purging commands) is permanently recorded in Firestore. This secure trail documents the following verification points:
- Authenticated User Email Address
- Action event descriptors (e.g., ticket resolution)
- Client-facing request IP Address (WAN connection point)
- Browser User Agent (Browser Type & Operating System)
- Device Signature Identifier (custom tagged nickname)
4. Data Retention and Deletion Rights
Activity logs and feedback ticket documents are preserved in our cloud databases for compliance and tracking history. Lead Developers have authority to clear history logs and purge change-request databases to free up system space. Once a purge is triggered, the associated data is permanently and immediately deleted from Firestore and active caches.
5. Contact Security Officer
If you have questions regarding database encryption, user role assignments, or require details on our HIPAA/compliance-friendly data segregation measures, contact the APEX Hospitality Security & Compliance team directly at 713-203-4823 or submit a inquiry via our Secure Contact Channel.